GDPR Compliant · Data Protected

Myroulette Privacy Policy – How We Protect Your Information

Myroulette believes your personal data belongs to you. This policy explains what information we hold, why we hold it, and the full extent of your rights.

Last Updated: 1 February 2026
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Overview

The Six Core Pillars of Our Privacy Policy

How myroulette Protects Your Data — Six Key Points in Plain Language

Minimal Data Collection

Myroulette collects only the data that is genuinely needed to deliver its services. No excessive or irrelevant information is requested, and the reason for collecting each piece of data is clearly communicated.

Maximum Encryption

All sensitive data is stored using AES-256 encryption. TLS 1.3 is used for data transfers. Your password is never stored directly — only a hash is kept.

No Sale of Personal Data

Myroulette never sells your personal data to third parties. Any limited sharing is strictly for operational purposes and governed by specific agreements.

Your Consent Is the Foundation

Your explicit consent is obtained before any marketing communications or optional use of your data. You may withdraw your consent at any time.

Full Transparency

You can find out what information myroulette holds about you at any time. You have the right to view, correct, and request deletion of your data.

International Standards Compliance

Myroulette's privacy policy is built in compliance with GDPR (Europe) and international data protection standards, and is also aligned with Bangladesh's Digital Security Act.


1What Information We Collect

Myroulette collects only the data that is strictly necessary to provide its services, ensure security, and meet legal obligations. The table below outlines the types of data collected and their sources:

Data TypeExampleSource
Identity InformationName, Date of Birth, National ID NumberProvided by you at registration
Contact InformationMobile Number, EmailProvided by you at registration
Financial InformationMobile Pay/Nagad number, transaction historyAutomated in Payment Processing
Device InformationIP Address, Browser, OSAutomatically logged
Gaming DataGaming history, bet amountsAutomatically retained by the platform
Communication RecordsSupport chat, email correspondenceSupport Contact Hours

Full payment card numbers are never stored in our financial records. Only the transaction reference and the last four digits of the mobile number are retained.

2Purpose of Data Collection & Legal Basis

Myroulette uses every piece of data for a specific, legitimate purpose. Data is never used beyond the purpose for which it was collected.

  • Account Management: Your identity information is used for registration verification, login security, and the KYC process.
  • Service Delivery: For processing gameplay, payments, and withdrawals.
  • Fraud Prevention: IP and device information is analysed to detect unusual activity.
  • Legal Compliance: To comply with Anti-Money Laundering (AML) and Counter-Terrorism Financing (CFT) regulations.
  • Customer Service: For maintaining issue resolution and communication history.
  • Marketing: Promotional offers and updates are only sent with your explicit consent.

Legal Basis: Data is processed on one of four legal bases: performance of a contract, legal obligation, legitimate interest, or your consent.

3Data Sharing Policy

Myroulette never sells your data. Limited sharing with third parties occurs only in the following circumstances:

  • Payment Providers: Necessary information is shared with Mobile Pay, Nagad, and Rocket to process transactions. These providers are bound by their own privacy policies.
  • Game Providers: Gaming session data is shared with providers such as Pragmatic Play and Evolution for the purpose of operating games.
  • Security Services: With specialist firms for fraud detection and cybersecurity.
  • Legal Authorities: Information may be disclosed to government authorities when required by court order or legal investigation.

A Data Processing Agreement (DPA) is in place with every third party, and all third parties are required to uphold myroulette's privacy standards.

4Cookies & Tracking Technologies

Cookies and similar technologies are used on the myroulette website and app. Different types of cookies serve different purposes:

  • Essential Cookies: Required for login sessions and security — these cannot be disabled.
  • Functional Cookies: Used to remember your preferences, such as language and theme.
  • Analytics Cookies: Used to understand which pages are most visited — these can be turned off.
  • Marketing Cookies: To show you relevant offers — activated only with your consent.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

5Data Retention Period

Myroulette does not retain any data longer than necessary. Retention periods are determined by purpose and legal obligations:

Data TypeRetention PeriodReason
Identity & KYC Documents5 years after account closureAML Legal Obligations
Transaction History7 YearsTax & Regulatory Requirements
Gaming Logs3 yearsDispute Resolution
Support Conversations2 YearsEnsuring Quality of Service
Marketing Consent Records3 years after consent is withdrawnLegal Evidence
Analytics Cookies13 monthsService Improvement

6Your Data Rights

Myroulette gives you full control over your personal data. You have the following rights:

👁️
Right to Access

You can request a full report of the information we hold about you. We will deliver it within 30 days.

✏️
Right to Rectification

You can request corrections to any inaccurate or outdated information. Some details can be updated directly in your account settings.

🗑️
Right to Erasure

You may request deletion of any data that falls outside our legal obligations. Closing your account will result in the removal of most of your data.

🚫
Right to Restrict Processing

You can object to the processing of your data for specific purposes, particularly for marketing.

📦
Right to Data Portability

You can download your data in a machine-readable format (JSON/CSV).

↩️
Right to Withdraw Consent

You can withdraw your marketing consent at any time. Go to "Notifications" in your account settings to turn it off.

To exercise any of your rights, please email our support team. We will respond within 30 days of receiving your request.

7Protection of Children & Minors

Myroulette's services are intended exclusively for individuals aged 18 and above. Collecting data from minors or allowing them access to the platform is strictly against myroulette's policy.

  • Date of birth verification is mandatory at registration.
  • If a user is suspected to be underage, additional proof of age documentation will be requested.
  • If an underage account is identified, it will be closed immediately and all deposited funds will be returned.
  • Parents or guardians who become aware of a minor's account are encouraged to contact our support team.

For Parents: If your child has accidentally created an account on myroulette, please contact our support team immediately. We will act quickly.

8Security Measures & Technology

Myroulette protects your data through a multi-layered security framework:

1
Encryption

All sensitive data is stored with AES-256 encryption. TLS 1.3 is used for all data in transit.

2
Two-Factor Authentication (2FA)

OTP verification is required at login. Accounts are automatically locked upon detection of suspicious login attempts.

3
Firewall & DDoS Protection

Enterprise-grade firewall and DDoS mitigation systems are active around the clock.

4
Penetration Testing

Our systems are audited by external security experts twice a year.

5
Data Breach Response

In the event of a data breach, affected players will be notified within 72 hours.

9International Data Transfers

Myroulette's servers are primarily located in Bangladesh and Europe. For certain services, data may be transferred to other countries — such as game providers' servers.

For international transfers, the following is ensured:

  • The destination country has adequate data protection laws, or
  • GDPR-approved Standard Contractual Clauses (SCCs) are in use.

Contact support to find out where your data is being processed. We're committed to full transparency and will provide all relevant information.

10Policy Updates & Contact

Myroulette may update this Privacy Policy as needed. You will be notified by mobile or email before any significant changes take effect.

The date of the latest update is always displayed at the top of this page. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

For any questions about our Privacy Policy or to exercise your rights, please contact us:

  • Email: privacy@myroulette.app
  • Support: Open a "Privacy" ticket via live chat

FAQs

Q&A

Deposits at myroulette via Mobile Pay or Nagad are typically credited within 30 seconds to 3 minutes. Bank transfers take a little longer — usually between 15 minutes and 1 hour. If your balance hasn't updated after three minutes, start by checking your mobile banking app to confirm the transaction went through. If the funds have been deducted from your mobile banking account but haven't appeared on myroulette, grab your transaction reference number and reach out via the support chat. Our team will investigate and resolve the issue within 30 minutes. In most cases, it's a temporary delay in the banking network and is easily sorted out.

No, a 16-year-old cannot use myroulette. The age requirement is strictly enforced — you must be at least 18 years old. This isn't just a formality; we genuinely care about protecting minors. Your date of birth is required at registration and verified automatically by our system. A national ID or birth certificate is required upon your first major withdrawal. If anyone registers with a false age and is later identified, their account will be permanently closed and all funds returned. Tell your brother he's welcome to join once he comes of age.

Your Data Is Safe — Play with Peace of Mind

Every piece of your data is protected at myroulette. Register now on a trusted platform and enjoy 2,000+ games.

18+ · GDPR Compliant · Data Protected · myroulette

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